Privacy policy

This privacy policy («Policy») describes how personally identifiable information («Personal Information») you may provide on the website www.hotel-eden-star.com («Website» or « "Service") and any of its related products and services (collectively, "Services") are collected, protected and used. It also describes the choices available to you. you regarding our use of your personal information and how you can access it. this information and put it to use. day. This policy is a legally binding agreement between you (“User”, “you” or “your”) and the operator of this website (“Operator”, “we”, “us” or “our”). ). By accessing and using the Website and Services, you acknowledge that you have read, understood and agreed to these terms and conditions. to be linked to by the terms of this agreement. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Automatic information collection

When you open the website, our servers automatically record the information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences, or web page. that you visited before accessing the Website and Services, the pages of the Website and Services that you visit, the time spent on these pages, the information you are looking for on the website, access times and dates and other statistics.

The information collected automatically is only used to identify potential cases of abuse and to establish statistical information regarding the use and traffic of the Site and services. This statistical information is not otherwise aggregated in a meaningful manner. identify a particular user of the system.

Collection of personal information

You can access and use the Website and Services without telling us who you are or revealing any information by which someone could identify you as a specific and identifiable individual. If, however, you wish to use some of the features of the Website, you may be asked to do so. to provide certain personal information (for example, your name and email address). We receive and store any information that you knowingly provide to us when you create an account, post content or fill out online forms on the Website. If necessary, this information may include the following:

    • Personal data such as name, country of residence, etc.
    • Contact details such as email, address, etc.
    • Account details such as username, unique user ID, password, etc.
    • Information about other people such as your family members, friends, etc.

Some of the information we collect comes directly from you through the Website and Services. However, we may also collect personal information about you. from other sources such as public databases and our joint marketing partners. You can choose not to provide us with your personal information, but you may not be able to take advantage of some of the features of the Website. Users who are unsure of the required information are encouraged to ask. contact us.

Use and processing of collected information

In order to bring the Website and Services up to date at your disposal, or to respond to your request A legal obligation requires us to collect and use certain personal information. If you do not provide the information we request, we may not be able to provide you with the requested products or services. Any information we collect from you may be used for the following purposes:

    • Create and manage user accounts
    • Send administrative information
    • Ask users for feedback
    • Improve the user experience
    • Apply terms and conditions and policies
    • Run and operate the Website and Services

The processing of your personal information depends on how you interact with the Website and Services, where you use it and how you interact with it. you are located in the world and if one of the following conditions applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of personal information is subject to the law. European data protection legislation; (ii) the provision of information is necessary to; the execution of an agreement with you and/or for any pre-contractual obligations thereof; (iii) the processing is necessary for compliance with a legal obligation to be processed; to which you are subject; (iv) the processing is linked to the à a task carried out in the public interest or in the exercise of public authority. public which we are invested with; (v) the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

Note that under certain laws we may be permitted to process information up to what you object to (by unsubscribing), without having to do so. rely on consent or one of the following legal bases below. In any case, we will be happy to clarify the specific legal basis that applies to the processing, and in particular whether the provision of personal information is a legal or contractual requirement, or a requirement necessary to conclude a contract.

Information management

You can delete certain personal information that we hold there. your subject. The personal information you can delete may change over time. as the Website and Services change. However, when you delete personal information, we may retain a copy of the unrevised personal information in our records for the period necessary to comply with our privacy policy. fulfill our obligations to our affiliates and partners, and for the purposes described below. If you wish to delete your personal information or permanently delete your account, you can do so by contacting us.

Disclosure of Information

We will disclose any personal information we collect, use or receive if required or permitted by law, for example to comply with the law. a quote to; appear or appear before the court similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety and security. or security of others, investigate fraud or respond to fraud. a request from the government.

Retention of information

We will retain and use your personal information for the period necessary to comply with this Privacy Policy. comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your personal information after you have uploaded it to us. updated or deleted, but not in a way that would identify you personally. Once the retention period has expired, personal information will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to portability Data cannot be accessed after the retention period has expired.

User rights

You can exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw your consent where you have previously given your consent; your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out directly. on a legal basis other than consent; (iii) you have the right to know whether we are processing information, to obtain information about certain aspects of the processing and to obtain a copy of the information being processed; (iv) you have the right to verify the accuracy of your information and request that it be updated; updated or corrected; (v) you have the right, in certain circumstances, to restrict the processing of your information, in which case we will not process your information separately. purposes other than storing them; (vi) you have the right, in certain circumstances, to obtain from us the erasure of your personal information; (vii) you have the right to receive your information in a structured, commonly used format. and machine-readable and, if technically possible, to have them transmitted to the another controller without any hindrance. This provision is applicable to; provided that your information is processed by automated means and that the processing is based on on your consent, on a contract of which you are part or on pre-contractual obligations thereof.

Privacy children

We do not knowingly collect any personal information from children under 18 years of age. If you are under 18 years of age, please do not submit any personal information through the Website and Services. We encourage parents and legal guardians to apply. monitor their children's Internet use and contribute to the application of this policy by requesting their children never to provide personal information through the Website and Services without their permission. If you have reason to believe that a child under 18 has provided us with Personal Information through the Website and Services, please contact us. You must also be old enough to work. to consent to the processing of your personal information in your country (in some countries we may authorize your parent or guardian to do this on your behalf).

Cookies

The Website and Services use « cookies » to help you personalize your online experience. A cookie is a text file placed in your browser. on your hard disk by a web page server. Cookies cannot be used to run programs or transmit viruses to your computer. your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that sent you the cookie. the cookie.

We may use cookies to collect, store and track information for you. for statistical purposes in order to operate the Website and Services. You have the possibility to to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer.

Do not follow signals

Some browsers include a Do Not Track feature that signals to websites you visit that you do not want your activity to be tracked. online is followed. Tracking is not the same as using or collecting information in connection with a website. À For these purposes, monitoring refers to collecting personally identifiable information from consumers who use or visit a website or online service as they move across different websites over time. The way browsers communicate the Do Not Track signal is not yet uniform. Therefore, the Website and Services are not yet configured to interpret or respond to Do Not Track signals communicated by your browser. Even so, as described in more detail throughout this policy, we limit our use and collection of your personal information.

Advertising by email

We offer electronic newsletters to which you can voluntarily subscribe. any time. We are committed to keep your email address confidential and secure. do not disclose your email address to anyone third parties, except as permitted in the section on use and processing of information or for the purpose of using a third party provider to send such emails. We will maintain information sent by email in accordance with applicable laws and regulations.

In accordance with In compliance with the CAN-SPAM Act, all emails we send will clearly state who the email is from and provide clear information on how to contact the sender. You may choose to no longer receive our newsletter or marketing emails by following the unsubscribe instructions included in those emails or by contacting us. However, you will continue to do so. receive essential transactional emails.

Links to other resources

The Website and Services contain links to other resources that are not owned or controlled by us. Please note that we are not responsible for the privacy practices of your website. of these other resources or third parties. We encourage you to Be aware when you leave the Website and Services and when you leave the Website and Services. read the privacy statements; of each resource likely to collect personal information.

Security information

We secure the information you provide on computer servers in a controlled environment. and secure, protected against unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards in an effort to protect against unauthorized access, use, modification and disclosure of personal information in its control and custody . However, no data transmission via the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your personal information, you acknowledge that (i) there are security limitations; and confidentiality Internet users who escape our control; (ii) security, integrity and security. and confidentiality all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) such information and data may be accessed or altered in transit by a third party, despite this. every effort.

Data Breach

If we learn that security of the website and services has been updated. compromised or users' personal information has been damaged. disclosed to third parties not linked to following an activity external attack, including but not limited to security attacks. or fraud, we reserve the right to take reasonably appropriate action, including, but not limited to, investigation and reporting, as well as notification and cooperation with law enforcement authorities. ;responsible for law enforcement. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the user. following the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.

Changes and amendments

We reserve the right to modify this policy or its terms relating to the Website and Services from time to time. other to; our discretion and will notify you of any material changes in the way we treat personal information. When we do, we will post a notification on the main page of the website. We may also notify you in other ways. at our discretion, for example through the contact details you provide. Any updated version Any update of this policy will be effective immediately upon posting of the revised policy, unless otherwise noted. Your continued use of the Website and Services after the effective date of the revised Policy (or any other acts specified at that time) will constitute your consent à these modifications. However, we will not, without your consent, use your personal information in a manner materially different from what was originally intended. indicated at the moment when your personal information has been collected.

Acceptance of this policy

You acknowledge that you have read this policy and agree to all its terms and conditions. By accessing and using the Website and Services, you agree to be bound by the Website and Services. by this policy. If you do not agree to abide by the terms of this policy, you are not authorized to use this policy. à access or use the Website and Services.

Contact us

If you would like to contact us to find out more about this policy or if you would like to contact us regarding any questions relating to individual rights and privacy rights your personal information, you can do so via thecontact form

This document has been edited. set to last seen on May 21, 2024